At Yaantra, we use only genuine and new spare parts while repairing the damaged devices. We believe that genuine parts have longer shell life and can better compliment your device. Local alternatives do not have a great life and can also slow down your smartphone's performance. Genuine parts are high on quality and functioning and we only invest in new and original spare parts.
It all depends on the nature and degree of damage. We do not follow a default template to respond to every query rather we analyze the issue and come up with a customized approach to sort it out. If the issue is related to ear phones, speaker or volume button non-functioning, then they can be resolved in a very short span. But issues related to motherboard replacement, or screen replacement requires time as such tasks needs to be performed with utmost care and attention.
Yes, you can. We have two such services that enable you to receive latest updates about your device. Live updates on repair and regular update via sms and email are the two services that empower you to get regular updates on every development.
We have a team of highly experienced professionals, who are expert at their work. We go a mile extra to repair your phone but in case we are not able to repair the fault then you will be eligible for a 100% refund.
We understand how vital your personal data and information are, that is why we request our customers to take a backup before surrendering their device. All the mobile phones are safe in our custody, but Yaantra cannot be held responsible for any privacy breach in any manner.
As per the company’s policy we take half payment before the repair and the other half at the time of delivery. We accept both cash and online payments, so you can pay in whichever way that is convenient for you.
Yes, our team of certified technicians can repair any damage. If you have accidently dropped your smart device in water or moisture has disabled your phone’s normal functioning then we can assist you with best solution at affordable price.
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